Dr. Shaji Joseph [M.Com., SET, Ph.D.]

                          RESEARCH PUBLICATIONS

Research Journal

·         “Customer Services – A Way to Improve Productivity”. Revelation: The Research Journal of K.P.B. Hinduja College.Vol II: December 2009. ISSN 0975-1211. pp.62-69.

National Conference

·         “Harrowing Economic Hardships Engulfing India Amidst Global Crisis”. Proceedings of the UGC-sponsored National Conference on The Indian Business Scenario: Challenges Ahead. 26-27 November 2012. ISBN 978-93-82429-88-3. pp. 136-140.

 National Seminar

·         “Tantalizing Opportunities in Medical Tourism in India”. Emerging Trends in Service Sector: Proceedings of National Seminar (ETSS-2014). Jaipur: Mark Publishers, 2014. ISBN 978-93-82159-52-0. pp. 297-30